While we often perform our standard professional cleans on the regular, we are also able to offer additional service extras that can be more appropriate to cater to a specific need. Our cleaning tiers are described as followed...

Professional Clean - This is a general service in nature and is mainly focused on maintaining a clean home environment and keeping it tidy and noticeably refreshed.
Service may include dusting, vaccuming, organising clutter, mopping and general wiping down of countertops and main surfaces. 

Detail Cleaning - We can attack dirty ovens, rangehoods, windows, tracks and much more. Just have a chat with us to see what other tough and unsavory jobs we can do around your home. We can accommodate for most tasks requested and if not we have a great network of professionals that can likely assist.

Deep Clean | Sanitise - This is a concentrated and thorough clean throughout your home. We take the time to ensure we cover requested areas top to bottom, wall to wall. To ensure your home is dust free, cleaned and sanitised.
Please note: Does not include individual services such as external windows, ovens etc.

Disinfect | Odour Control - We are able to eliminate and control the spread of bacteria and odours by activating our speacialised product range from XO2. Ask us if you would like to learn more.

Our team members clean during the day from 8:15 AM - 4:45 PM - each home is assigned a time during the day for cleaning. Our team members do their very best to stick as closely to start times as possible.

However, the arrival time may vary slightly due to things such as traffic, or if our team members find they need to spend a little longer at a home to handle a special request.

If you require a definite starting time for our team members, our office would be more than happy to discuss possible solutions such as making your scheduled clean the first appointment of the day.

Nice of you to ask - yes, it can help our team members if you pick up or put away any clothes, children's toys or other items before we arrive. It is also appreciated if you can make sure your pet is safe and secure before our cleaning associates come to clean. Thanks!

No problem, this is very common. That's why many of our clients decide to provide us with a key and/or a code if they have an alarm system for their home. All keys are securely marked and controlled to maintain your security.

This arrangement works very well and allows us to access your home to clean at the appropriate day and time. If you do not provide a key, and you are not home to let our team members in at their scheduled cleaning time, a lock-out charge may be applied.

Life happens, we totatlly get it! If for any reason you need to reschedule or cancel please get in touch and let us know asap. We will do our best to reshedule your clean where possible. However, we do require a minimum 24 hours notice otherwise cancellation fees may apply. 

Our team members clean during the day from 8:15 AM - 4:45 PM - each home is assigned a time during the day for cleaning. Our team members do their very best to stick as closely to those start times as possible.

However, the arrival time may vary slightly due to things such as traffic, or if our team members find they need to spend a little longer at a home to handle a special request.

If you require a definite starting time for our team members, our office would be more than happy to talk about possible solutions such as making your scheduled cleaning the first appointment of the day.

We have a small team of amazing cleaners who we generally will try match with particular clients based on location and the customers requests. We aim to provide our clients with the same cleaner as often as possible but also have back up on the occassion their allocated cleaner is ill or unavailable we can provide another great cleaner to cover for them.